Management Question

Learning Goal: I’m working on a management case study and need guidance to help me learn.

I’m working on a management case study and need an explanation and answer to help me learn.

For this assignment, you will read the Wells Fargo: Setting the Stagecoach Thundering Again case (attached below) and identify the key facts in the case.

In this case, you’ll read about the recent scandal at Wells Fargo. You may be familiar with this case from the popular press and news coverage when the story broke. However, here you’ll get more insight into the inner workings of the organization and the makings of the scandal. You’ll find that many of the topics we talked about this session apply, with ethical leadership taking the center stage.


After carefully reading the case study, answer the six (6) questions below. Your answers can be in bullet point form. Length 4-5 pages, 12-point font, Times New Roman, single spacing in APA or MLA format. You should explain your answers with enough detail to demonstrate your understanding of the case study and the course material (i.e., your answers should be more than just a few words). NO PLAGIARISM! TurnItIn software will be activated for this assignment to detect originality of work and signs of plagiarism!

1. What is the major overriding issue in this case?

In other words, what major question or issue does this case address that merits its study in connection with the chapter material we are covering regarding addressing ethics in leadership?

Some things to consider: a) Have the basic problem(s) been identified or are these symptoms? b) If more than one problem presents itself in the case, have I selected the most important issue? c) Am I putting myself in the manager’s shoes and looking toward future actions?

2. What are the 3-5 most important facts of the case or points to consider in relation to the problem?

Present a brief listing of the key facts. Do not rehash the case, just identify the key facts.

3. What topics from class are most relevant to this case and why?

Present a brief explanation of the topics from the class that are most relevant to this case with regards to ethical and unethical leadership. Be specific.

4. Did those in leadership positions at Wells Fargo possess the qualities of an ethical leader? Why or why not?

5. What changes should the new CEO make to restore the reputation of the bank and continue the trajectory of improved financial performance?

6. How do the concepts from the rest of the course apply to this case?

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